Where is my voucher?
After your purchase, you will then be able to access your voucher at My Account My Orders. If you are not logged in, you need to first login under www.MetroDeal.com/login by entering your email address and password that you used to register with us.PopularContact us
Email:
support@metrodeal.com
jobs@metrodeal.com
press@metrodeal.com
Business inquiries: click here
Support Phone:
0956 941 6045
0917-801-6043
0917-701-6637
0917-811-3540
0917-801-6031
0966-499-3861
(02) 7577-5318
(02) 7966-5989
(02) 7216-3235
(02) 7618-0886
(Mondays-Fridays, 6am to 11pm and Saturdays 9am to 6pm)
Please note when contacting us:
In case you can't reach our lines after several attempts, sometimes the inquiries regarding our hot deals get simply too many - just shoot us an emPopularHow do I book a travel deal voucher?
After your purchase, your MetroDeal travel deal voucher will be available in your account under "My Orders" and will contain all the necessary booking information. Here are the steps to follow:
• Find the deal that’s right for you.
• Purchase your MetroDeal travel voucher.
• Contact the merchant, as specified on your voucher or in the Fine Print & Details.
• Book a date within the travel window specified in the Fine Print & Details.
Safe travels!PopularI have troubles logging into my MetroDeal account, what can I do?
How can I access my account?
In order to access your account, visit the MetroDeal home page and click on "login" at the top right-hand corner. Then enter your email address and password.
What if I receive the message "email / password incorrect"?
If you receive the message "email / password incorrect", make sure that you are loging in with the email address that you used to register with MetroDeal. If you verified that you are using the correct email address, the issue might be that your passSome readersDo I need to print my voucher?
You can easily redeem from your phone. No printout required.
If you purchase from a PC or desktop, visit our mobile website or download the iOS or Android app of MetroDeal. Access your account under "My Account" and open your voucher and present it to the merchant on your phone when you claim it.Few readersWe're here to translate people power into financial clout
As an undisputed market leader in Southeast Asia when it comes to discount vouchers, MetroDeal works hard to present you the best deals on the best things to do, see, eat, and buy in your city.
Our company philosophy is pretty simple: we treat our customers the way we like to be treated. That boils down to a few key things:Few readersI still have a question, how can I contact a customer support agent?
You can contact us Mondays to Fridays 8am to 8pm, and Saturdays and Sundays 9am to 6pm, at 0956-941-6045, 0917-801-6043, 0917-701-6637, 0917-811-3540, 0917-144-7860, (02) 7577-5318, (02) 7966-5989, (02) 7216-3235 or via email at support@metrodeal.com. We are more than happy to assist you with any of your questions.Few readersWhat happens after I buy?
You can find the link to the seller's voucher at My Account My Orders. If you are not logged in, you need to first login under www.MetroDeal.com/login by entering your email address and password that you used to register with us.
You can easily redeem from your phone. No printout required. Access your account via our mobile website on your phone or download our app for iOS or Android.Few readersHow does MetroDeal work?
Buy: Snap up your desired deal by clicking on the “Buy Now!” button to buy a voucher from one of the sellers.
Pass it on: Tell your friends about MetroDeal and make the most of your city with collective buying power!
Experience: Your voucher will be downloadable from your MetroDeal account (via the green bar at the top of the website). Enjoy your voucher and discover a new side to your city!
No printout required: Show your voucher on your mobile phone or on our mobile app for iOSFew readersWhat is the procedure to get my voucher(s) by bank deposit?
If you select Dragonpay as payment option, please select your preferred option (BDO, BPI, Chinabank, EastWest, Metrobank, PNB, RCBC, Unionbank, UCPB or LBC). You will then be sent payment instructions to your email address, please print these and bring them to a branch of the option you chose and make your deposit. Afterwards, if you have selected one of the banks, access the instructions email again, click on the confirmation link and fill in the necessary details, which will automatically valiFew readersI like a deal being displayed - how do I get it?
Shopping at MetroDeal is very easy. Just follow these steps:
Click on the deal that you like and read the deal description and fine print thoroughly as it contains important deal information such as the voucher validity period and redemption instructions.
If you wish to purchase the deal from the seller, click ‘Buy Now’ (as long as the ‘Buy Now’ button is still available. It sometimes isn’t if the capacity limit has been reached or the countdown is over).
Log in to your account andFew readersNo cheap talk
We really want you to love MetroDeal. Sneaky, shrouded conditions that sour the experience are a terrible way to accomplish that goal. We want each MetroDeal purchase to feel too good to be true, from the moment you buy to the day you use it.Few readersCan I buy a deal as a gift?
Yes! You can give our vouchers as a gift to a friend. Our vouchers are transferrable (unless stated otherwise in the deal fineprint). Moreover, only the original price is written on the voucher, not the price you bought it for, thus making it a perfect gift.Few readersWe only sell stuff we want to buy
A great price is only half the battle - it also has to be a great product or service. Between our top-rated business partners and unbeatable prices, you should feel comfortable venturing out and trying something new - just because it's featured on MetroDeal. We want MetroDeal to be an addiction you can feel good about. Every day we launch only the best deals.Few readersHere’s how you can avail of these fantastic deals:
Purchase your deal online by clicking the "Buy Now" button and pay with your preferred payment method (credit card, PayPal, online banking, GCash, over-the-counter cash deposit at all banks and LBC).
Once the payment is completed, you'll find your voucher in your MetroDeal Account under My Orders. Present your e-voucher to the merchant when you redeem your purchase.
We can only present to you these great deals if many people buy them, enabling massive group discounts only on MetroDeaFew readersCan I pay for the deal in cash?
Yes, just select at the payment options screen that you want to pay over the counter at BDO, BPI, Chinabank, EastWest, Metrobank, PNB, RCBC, Unionbank, UCPB or LBC - it's your choice where you want to pay cash over the counter.Few readersDragonpay payment option: How much time do I have to pay if I pay through bank deposit / LBC?
If you have selected an over-the-counter banking option or LBC, you have 1 day (24 hours) to make your payment and to confirm it. If you purchase something on Friday, Saturday or Sunday, you can make your payment until Tuesday. You can also do that even if a deal has already expired, your voucher will then simply be activated as soon as you confirm your payment.Few readers